中心簡介 About us
本中心由「服務科技與管理研究中心」更名後成立。2008年成立的「服務科技與管理研究中心」接受來自行政院科發基金委託執行「服務科學領域之創新研究與應用社群之探討」之研究計畫,並獲得財團法人溫世仁文教基金會補助,協助本院成立國內第一個服務科學研究所,並持續推動學術與產業的合作,促進理論與實務的接軌。七年來,服務科技與管理研究中心執行了五年五百億經費補助先進製造與服務研究中心在服務創新的分項計畫,同時也接受台灣服務科學學會的委託執行學會秘書處推動服務科學的工作。最近,接受教育部國教署委託執行全國中小學的教師與學生資料的管理系統建置與運營工作。在服務科學人才的教育在服科所的碩士班與博士班課程與活動實現;透過暑期實習,學生所學也能與產業的需求相互結合。
盱衡當前服務經濟的需求,以及產業轉型的急務在於服務設計與創新,以及透過商業分析和大數據資料的分析,改善企業流程、發展新服務。呼應這樣的趨勢與需求,服務科技與管理研究中心延聘具有企業資料與大數據分析學術專長與經驗的徐茉莉特聘教授為中心主任,並將企業資料與大數據分析作為主要研究與產學合作任務。為能聚焦研發方向以及對外釋放此項研發焦點,更名為「服務創新與分析研究中心」。本中心並將強化與國際知名之服務創新與分析相關之研究機構合作,以期成為國際上深具影響力的服務創新與分析的研究機構。
The Center, formerly known as CSTM, was created in 2008 with the mission of enhancing research collaborations between academia and industry in the field of service science and creating a bridge between theory and practice. To this end, it has successfully carried out projects and activities, several of which have been taken over by the more recently established Institute of Service Science (incepted in 2008). In recent years, there has been a growing interest in innovation in service design, with a keen focus on how business analytics and big data can help bring this about. To match this global shift in academia and industry, the center has appointed and tasked a new Director with strong expertise in data analytics to integrate the goals of service innovation and service analytics. This refocus will include academia-industry collaborations around innovation and analytics as well as projects and activities in these spaces. The center would signal this shift in focus by taking on the the name of “The Center for Service Innovation & Analytics” (CSIA).
盱衡當前服務經濟的需求,以及產業轉型的急務在於服務設計與創新,以及透過商業分析和大數據資料的分析,改善企業流程、發展新服務。呼應這樣的趨勢與需求,服務科技與管理研究中心延聘具有企業資料與大數據分析學術專長與經驗的徐茉莉特聘教授為中心主任,並將企業資料與大數據分析作為主要研究與產學合作任務。為能聚焦研發方向以及對外釋放此項研發焦點,更名為「服務創新與分析研究中心」。本中心並將強化與國際知名之服務創新與分析相關之研究機構合作,以期成為國際上深具影響力的服務創新與分析的研究機構。
The Center, formerly known as CSTM, was created in 2008 with the mission of enhancing research collaborations between academia and industry in the field of service science and creating a bridge between theory and practice. To this end, it has successfully carried out projects and activities, several of which have been taken over by the more recently established Institute of Service Science (incepted in 2008). In recent years, there has been a growing interest in innovation in service design, with a keen focus on how business analytics and big data can help bring this about. To match this global shift in academia and industry, the center has appointed and tasked a new Director with strong expertise in data analytics to integrate the goals of service innovation and service analytics. This refocus will include academia-industry collaborations around innovation and analytics as well as projects and activities in these spaces. The center would signal this shift in focus by taking on the the name of “The Center for Service Innovation & Analytics” (CSIA).
角色定位與研究方向
本中心聚焦於服務創新與企業資料和大數據分析相關的研究與產學合作計畫。
The Center, with its refocus on service innovation and service analytics has initiated and run various activities, received funding, and fostered collaborations in these areas.
The Center, with its refocus on service innovation and service analytics has initiated and run various activities, received funding, and fostered collaborations in these areas.